State Farm® Insurance Agent Heather Eberlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gail M Lopez
November 8, 2024
5
out of
5
rating by Gail M Lopez
"Heather Eberlin - State Farm Insurance Agency is such a.pleasure dealing with. Karolina is always so helpful and pleasant. Thank you, Karolina"
We responded:
"Thank you for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear she was able to do just that for you. Please reach out if you need anything."
Vance Ross
November 6, 2024
5
out of
5
rating by Vance Ross
"Had a great experience."
We responded:
"Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
maybell tomlin
November 1, 2024
5
out of
5
rating by maybell tomlin
"I like Heather.she is very professional and courteous."
We responded:
"We are thankful you have been apart of our State Farm family and look forward to working with you for many years to come!"
Kevin D Gadsden Sr
October 29, 2024
5
out of
5
rating by Kevin D Gadsden Sr
"Very Professional, Knowledgeable and definitely Attentive to my Request. Thanks, and Appreciation Always."
We responded:
"T hank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Jay Huggins
October 21, 2024
5
out of
5
rating by Jay Huggins
"They are always going above and beyond to help with claims and policy changes."
We responded:
"Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Renee Garrison
October 16, 2024
5
out of
5
rating by Renee Garrison
"Heather and her staff are extremely helpful, efficient, and committed! They are always there when you need them."
We responded:
"Thanks Renee! We are grateful we were able to save you so much money on your home insurance and auto payments!"
Glenn Davis
September 24, 2024
5
out of
5
rating by Glenn Davis
"Heather and her team helped me facilitate the transfers of my vehicle today and it was simple and easy. I found ways to save me money."
We responded:
"Thank you Glenn. We appreciate your feedback and your business, and are grateful to protect your car insurance needs "
Justin Patriarca
August 28, 2024
5
out of
5
rating by Justin Patriarca
"Quick and easy to work with!"
We responded:
"Thank you for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear she was able to do just that for you. Please reach out if you need anything."
Jill Shute
August 28, 2024
5
out of
5
rating by Jill Shute
"Our words of gratitude are insufficient to adequately thank you and your staff for all that you have done for us in the past 18 months. In January of 2023, we became your clients when we bought a house in South Carolina to be near our grandchildren. We moved into that house in May of 2023 and in July had a garage fire that filled our house with smoke and soot requiring the interior of the house to be stripped down to the rafters and rebuilt. You contacted us only a few hours after the fire to see what we needed and to offer your support. Little did we know just how much support we would need. We are an elderly couple and the shock of the fire and the months of rebuilding that followed would have been unbearable for us if it had not been for the ongoing and personalized service we received from you and your staff. You immediately made sure we had temporary housing. You referred us to A&I Restoration which did a marvelous job of rebuilding our house. You have patiently guided us through a process that could have been totally overwhelming and, at our age, possibly life changing. Kristen from your office called us on a regular basis throughout the months that followed the fire to see what we needed. She was always caring, helpful and informative. She made the paperwork portion of the claim much less terrifying than it initially appeared. Thanks to you and your staff, we are now back in our house with absolutely no bad memories of the claim filing, the temporary housing or the rebuilding process. We are deeply grateful to have you as our agent."
We responded:
"Thank you Jill! Kelsey does a great job and we are happy she helped you with your relocation and home insurance"
Judy Decker
August 26, 2024
5
out of
5
rating by Judy Decker
"Karolina was very nice and answered all my questions. Highly recommend this office!"
We responded:
"Judy, we’re so glad to hear how Karolina was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
tom walker
August 26, 2024
5
out of
5
rating by tom walker
"My questions were answered quickly and completely. Staff is friendly and attentive to detail."
We responded:
"Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
David Buchta
August 23, 2024
5
out of
5
rating by David Buchta
"Great job thanks for all your support. You deserve a salary increase"
We responded:
"Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Nathan Van Valkenburg
August 23, 2024
5
out of
5
rating by Nathan Van Valkenburg
"Very easy to work with! Great communication! I strongly recommend this group for home and auto insurance."
We responded:
"Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Nathan Herron
August 16, 2024
5
out of
5
rating by Nathan Herron
"This agency has been very helpful"
We responded:
"Thank you for trusting us to take care of your insurance needs!"
Michelle Walsh
August 16, 2024
5
out of
5
rating by Michelle Walsh
"Heather is on top of her game. I only like to deal with people that are. You will NOT be disappointed with her service. I highly recommend her. I am a business owner and her process is seamless and easy. She gets it done!"
We responded:
"Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Angel Bullett
August 14, 2024
5
out of
5
rating by Angel Bullett
"Heather was great she made what could've been a stressful situation into an easily solvable one and I greatly appreciate how kind a swift she was with helping me. Thank you!"
We responded:
"Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Nathan Jones
August 13, 2024
5
out of
5
rating by Nathan Jones
"Incredible customer service. Super easy and very professional"
We responded:
"Thank you very much for your kind words! We are excited to have you apart of our State Farm family!"
Logan Browning
August 13, 2024
5
out of
5
rating by Logan Browning
"Always kind, helpful & a pleasure to talk to!"
We responded:
"Thank you Logan! We appreciate your feedback "
Jefe
August 12, 2024
5
out of
5
rating by Jefe
"I’m generally lost when it comes to insurance, Kelsey was very helpful during every aspect of moving to SC, very prompt and responsive."
We responded:
"Thank you for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear she was able to do just that for you. Please reach out if you need anything."
Margaret Cooper
August 9, 2024
5
out of
5
rating by Margaret Cooper
"We just purchased a new camper and needed insurance of course. I called our State Farm Agent as we have our home and 3 cars with them. I spoke to Karolina , she was amazing ! Too all the info and called back within 20 minutes with the quote and emailed our cards as soon as we said yes. Karolina was knowledgeable, professional and friendly. We appreciate the quick response. Saved us so much time and heartache."
We responded:
"Thank you, Margaret , for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Karolina,who go above and beyond for our customers. Thank you for trusting us with your insurance needs!"
Mall C
July 30, 2024
5
out of
5
rating by Mall C
"Very helpful extremely patient and very professional.. Highly recommended"
We responded:
"We enjoy working with you and greatly appreciate your business. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. "
Sarah Spencer
July 30, 2024
5
out of
5
rating by Sarah Spencer
"SUPER responsive!"
We responded:
"We enjoy working with you and greatly appreciate your business. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. "
Brandon Esianor
July 26, 2024
5
out of
5
rating by Brandon Esianor
"Moving to Charleston and had an excellent experience transitioning my plans with this group. My agent, Josie, was very thoughtful and detail oriented."
We responded:
"Brandon, we’re so glad to hear how Josie was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Kerry Pate
July 23, 2024
5
out of
5
rating by Kerry Pate
"Excellent insurance agent and staff. Very professional, helpful and friendly. A pleasure to have as my insurance agent. Thank you for everything!"
We responded:
"Thank you Kerry. We appreciate your feedback and your business, and are grateful to protect your renters insurance and car insurance needs "
William Gaines
July 19, 2024
5
out of
5
rating by William Gaines
"Had State Farm in the past so when moved to area wanted to continue. This agency has been very helpful in setting up my plan with excellent follow up. Every person I have worked with has been exceptional. Best State Farm experience to date."
We responded:
"We love seeing five-stars, William! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."