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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimmie Wood

June 12, 2026

5  out of  5
rating by Kimmie Wood
"Heather did a great job of teaching me about investing and helping me set up my retirement account. She also helped me understand why I needed life insurance at a young age. I am grateful for her and her team as I am confident I will be able to retire!"
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William Friedrich

June 10, 2026

5  out of  5
rating by William Friedrich
"Kendra was very helpful when I called in to get my insurance set up. Got me a good rate and quality coverage. Definitely recommend!"
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Danielle Thomas

June 8, 2026

5  out of  5
rating by Danielle Thomas
"Karolina was very informative and pleasant to speak with, I had been given a lower auto quote and was considering switching. She was able to do one better and retain me as a client which is what I always wanted. Very happy to have Karolina as an agent and keep recommending State Farm."
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Blake Connor

June 2, 2026

5  out of  5
rating by Blake Connor
"Thank you Kendra for being persistent in keeping me informed about the changes in the rates and how I can save on my home and auto insurance, you are truly an asset for Heather Eberlin State Farm Agency. I really appreciate your ability to communicate clearly and maintain a great attitude. Thanks again for your help! Blake"
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Glenn Davis

May 29, 2026

5  out of  5
rating by Glenn Davis
"5/29 Heather and her team helped me facilitate the transfers of my vehicle today and it was simple and easy. I found ways to save me money. I have been using State Farm here in SC since 2021 when I moved here from California."
We responded:
"Thank you Glenn. We appreciate your feedback and your business, and are grateful to protect your car insurance needs "
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Mary Kay Stensvad

May 22, 2026

5  out of  5
rating by Mary Kay Stensvad
"Heather Eberlin and her entire staff have provided me with outstanding and honest service for over three years. I just spoke to Katarina, who is very friendly and professional. She quickly took care of my request. I highly recommend this insurance office."
We responded:
"Thank you Mary Kay! We are grateful to protect your car insurance needs"
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Sophie Todd

May 19, 2026

5  out of  5
rating by Sophie Todd
"Josie was so helpful in helping me set up my renters insurance! Moving states for the first time and being a new adult is very stressful, but she made it so easy and answered all my questions! Highly recommend this office!"
We responded:
"Thank you Sophie! Josie is incredible and we are grateful you had a good experience "
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Marc Katnik

May 19, 2026

5  out of  5
rating by Marc Katnik
"So quick and Knowledgeable and a great price!! All in the same day :)"
We responded:
"Thank you Marc! We appreciate your business "
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Damon Watson

May 19, 2026

5  out of  5
rating by Damon Watson
"Awesome job every time I call"
We responded:
"Thank you Damon. We appreciate you "
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Tim Whitfield

May 13, 2026

5  out of  5
rating by Tim Whitfield
"I’ve had the great opportunity for Heather Eberlin-State Farm Insurance to take care of all of my insurance needs for over a decade. Everyone that has a part in this company exudes friendship, concern and diligent care while ascertaining your individual insurance needs. I’m more than satisfied with working together to take care of my insurance needs!"
We responded:
"Thank you Tim! You have been an amazing and appreciated customer of ours and we are grateful for you! "
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Katie Waters

May 9, 2026

5  out of  5
rating by Katie Waters
"Statefarm is the best. They are always there to help and keep in contact until the process is over. I would never go to another insurance company. Kendra Andrew’s was wonderful from start to finish."
We responded:
"Thank you Katie! We appreciate you "
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Karina Garrison

May 7, 2026

5  out of  5
rating by Karina Garrison
"We’ve had a great experience working with Heather’s team. Jade consistently checks in to make sure we have the coverage and protection we need, and is always responsive and helpful when questions come up. Jade’s proactive communication and genuine care have made managing our insurance simple and stress-free."
We responded:
"Thank Karina, Jade is amazing and we appreciate your business "
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Robert DAngelo

May 6, 2026

5  out of  5
rating by Robert DAngelo
"The service provided by the Heather Eberlin State Farm agency especially by Josie Simpson was outstanding. The correct selection of an insurance agency is important in making sure you are properly covered. This agency provides that comfort level."
We responded:
"Thank you Robert, we appreciate your business and love Josie "
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Greg Gaillard

May 5, 2026

5  out of  5
rating by Greg Gaillard
"Heather Eberlin, Kristin, and Jade at State Farm exceeded every expectation with grace, professionalism, and genuine care. From the moment I reached out, their teamwork felt seamless and attentive, turning what could have been a stressful experience into a smooth, confidence-inspiring journey. Heather’s warmth and proactive communication set the tone. She listened carefully to my needs, explained complex details in a clear, patient way, and followed up promptly. Her responsiveness made me feel like a priority, every step of the way. Kristin brought a level of expertise that reassured me beyond words. Her knowledge of policy options, coverage nuances, and risk considerations was outstanding. She offered thoughtful recommendations tailored to my situation, ensuring I felt informed and secure about every decision. Jade’s organization and dedication completed the trio perfectly. She kept the process moving efficiently, coordinated logistics behind the scenes, and maintained a calm, can-do attitude that was incredibly reassuring. Her meticulousness meant nothing slipped through the cracks. The entire team demonstrated collaboration, integrity, and a genuine commitment to protecting what matters most to me. It’s rare to encounter professionals who combine friendliness with such a high standard of service, and State Farm is fortunate to have them in their corner. If you’re looking for a responsive, knowledgeable, and exceptionally kind team, I wholeheartedly recommend Heather, Kristin, and Jade. They’ve earned my highest praise and continued trust. Thank you, Greg G. Charleston SC"
We responded:
"Thank you Greg, we truly appreciate your feedback and the opportunity to protect you, your family and your business "
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matt haertjens

May 5, 2026

5  out of  5
rating by matt haertjens
"Karolina was extremely helpful with answering my questions and updating my policy!"
We responded:
"Thanks Matt, we appreciate your business "
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Tywanda White

April 23, 2026

5  out of  5
rating by Tywanda White
"The ladies at State Farm (Heather Eberlin) are always informative, nice, and very helpful! I’m glad I made the switch back. Jade was the person I spoke with."
We responded:
"Thank you Tywanda, we appreciate your business and love Jade "
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Josh Henley

April 22, 2026

5  out of  5
rating by Josh Henley
"Best service available"
We responded:
"Thank you Josh, we appreciate your business and feedback "
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John Shirley

April 20, 2026

5  out of  5
rating by John Shirley
"Karolina is awesome. She is always very fast in responding to my requests and questions and thorough with her responses."
We responded:
"Thank you John, we appreciate your business and love Karolina! "
Profile photo of Syed Waqas Haider Bokhari

Syed Waqas Haider Bokhari

April 14, 2026

5  out of  5
rating by Syed Waqas Haider Bokhari
"Had all my insurance needs taken care of by Karolina, she's super nice and extremely helpful. Would absolutely recommend this place for everything insurance related!"
We responded:
"Thank you Syed, we appreciate your business "
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Mike Merwarth

April 14, 2026

5  out of  5
rating by Mike Merwarth
"Karolina Kubalova, my agent, and several others in her office, did an outstanding job helping me to procure insurance for a new boat. Thank you, Karolina!"
We responded:
"Thank you Mike, we appreciate your business and love Karolina "
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Mark Henderson

April 9, 2026

5  out of  5
rating by Mark Henderson
"My request for an IRA distribution was received and processed very quickly. Thank you!"
We responded:
"Thank you Mark, we appreciate the opportunity to help you with your retirement "
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Andrea York

March 31, 2026

5  out of  5
rating by Andrea York
"I am having a great experience insured at Heather Eberlin State Farm. In a world where businesses have forgotten the true art of customer service…. at Heather Eberlin State Farm they definitely go above and beyond in customer service. Karolina is my go to agent to speak to with any concerns or questions. She calls me directly and is wonderful in explaining how I can enhance my policy or save money on my deductible. It is so refreshing doing business with this office!"
We responded:
"Thank you, Andrea! We appreciate being able to protect your car insurance and renters insurance here in South Carolina. Thank you for trusting us."
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Audra Mangialardo

March 30, 2026

5  out of  5
rating by Audra Mangialardo
"Josie was extremely helpful, knowledgeable and patient with me! I highly recommend her services with the Heather Eberlin State Farm Agency."
We responded:
"Thank you Audra. We appreciate your feedback and your business, and are grateful to protect your home insurance and car insurance needs "
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Mike Elbery

March 30, 2026

5  out of  5
rating by Mike Elbery
"Their advice, attitude, customer service, and friendliness are all 5 stars."
We responded:
"Thank you Mike! We appreciate you! "
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Brett Simpson

March 30, 2026

5  out of  5
rating by Brett Simpson
"Josie provided amazing customer service and advice. She is very knowledgeable and goes above and beyond to make sure her customers get exactly what they need and more."
We responded:
"Thank you Brett! We are grateful to be able to assist you with your retirement planning, future family planning financials, and Home and auto insurance "