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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karina Garrison

May 7, 2026

5  out of  5
rating by Karina Garrison
"We’ve had a great experience working with Heather’s team. Jade consistently checks in to make sure we have the coverage and protection we need, and is always responsive and helpful when questions come up. Jade’s proactive communication and genuine care have made managing our insurance simple and stress-free."
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Robert DAngelo

May 6, 2026

5  out of  5
rating by Robert DAngelo
"The service provided by the Heather Eberlin State Farm agency especially by Josie Simpson was outstanding. The correct selection of an insurance agency is important in making sure you are properly covered. This agency provides that comfort level."
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Greg Gaillard

May 5, 2026

5  out of  5
rating by Greg Gaillard
"Heather Eberlin, Kristin, and Jade at State Farm exceeded every expectation with grace, professionalism, and genuine care. From the moment I reached out, their teamwork felt seamless and attentive, turning what could have been a stressful experience into a smooth, confidence-inspiring journey. Heather’s warmth and proactive communication set the tone. She listened carefully to my needs, explained complex details in a clear, patient way, and followed up promptly. Her responsiveness made me feel like a priority, every step of the way. Kristin brought a level of expertise that reassured me beyond words. Her knowledge of policy options, coverage nuances, and risk considerations was outstanding. She offered thoughtful recommendations tailored to my situation, ensuring I felt informed and secure about every decision. Jade’s organization and dedication completed the trio perfectly. She kept the process moving efficiently, coordinated logistics behind the scenes, and maintained a calm, can-do attitude that was incredibly reassuring. Her meticulousness meant nothing slipped through the cracks. The entire team demonstrated collaboration, integrity, and a genuine commitment to protecting what matters most to me. It’s rare to encounter professionals who combine friendliness with such a high standard of service, and State Farm is fortunate to have them in their corner. If you’re looking for a responsive, knowledgeable, and exceptionally kind team, I wholeheartedly recommend Heather, Kristin, and Jade. They’ve earned my highest praise and continued trust. Thank you, Greg G. Charleston SC"
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matt haertjens

May 5, 2026

5  out of  5
rating by matt haertjens
"Karolina was extremely helpful with answering my questions and updating my policy!"
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Tywanda White

April 23, 2026

5  out of  5
rating by Tywanda White
"The ladies at State Farm (Heather Eberlin) are always informative, nice, and very helpful! I’m glad I made the switch back. Jade was the person I spoke with."
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Josh Henley

April 22, 2026

5  out of  5
rating by Josh Henley
"Best service available"
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John Shirley

April 20, 2026

5  out of  5
rating by John Shirley
"Karolina is awesome. She is always very fast in responding to my requests and questions and thorough with her responses."
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Syed Waqas Haider Bokhari

April 14, 2026

5  out of  5
rating by Syed Waqas Haider Bokhari
"Had all my insurance needs taken care of by Karolina, she's super nice and extremely helpful. Would absolutely recommend this place for everything insurance related!"
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Mike Merwarth

April 14, 2026

5  out of  5
rating by Mike Merwarth
"Karolina Kubalova, my agent, and several others in her office, did an outstanding job helping me to procure insurance for a new boat. Thank you, Karolina!"
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Mark Henderson

April 9, 2026

5  out of  5
rating by Mark Henderson
"My request for an IRA distribution was received and processed very quickly. Thank you!"
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Andrea York

March 31, 2026

5  out of  5
rating by Andrea York
"I am having a great experience insured at Heather Eberlin State Farm. In a world where businesses have forgotten the true art of customer service…. at Heather Eberlin State Farm they definitely go above and beyond in customer service. Karolina is my go to agent to speak to with any concerns or questions. She calls me directly and is wonderful in explaining how I can enhance my policy or save money on my deductible. It is so refreshing doing business with this office!"
We responded:
"Thank you, Andrea! We appreciate being able to protect your car insurance and renters insurance here in South Carolina. Thank you for trusting us."
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Audra Mangialardo

March 30, 2026

5  out of  5
rating by Audra Mangialardo
"Josie was extremely helpful, knowledgeable and patient with me! I highly recommend her services with the Heather Eberlin State Farm Agency."
We responded:
"Thank you Audra. We appreciate your feedback and your business, and are grateful to protect your home insurance and car insurance needs "
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Mike Elbery

March 30, 2026

5  out of  5
rating by Mike Elbery
"Their advice, attitude, customer service, and friendliness are all 5 stars."
We responded:
"Thank you Mike! We appreciate you! "
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Brett Simpson

March 30, 2026

5  out of  5
rating by Brett Simpson
"Josie provided amazing customer service and advice. She is very knowledgeable and goes above and beyond to make sure her customers get exactly what they need and more."
We responded:
"Thank you Brett! We are grateful to be able to assist you with your retirement planning, future family planning financials, and Home and auto insurance "
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Natalia Coughlin

March 27, 2026

5  out of  5
rating by Natalia Coughlin
"Josie Simpson Helped me with my house and car insurance I just moved to SC and she was so patience ,she explained with details all the difference and changes here in SC I highly recommend this agency"
We responded:
"Thank you, Natalia. Josie is incredible and we appreciate you being with our agency."
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Maddie Anderson

March 27, 2026

5  out of  5
rating by Maddie Anderson
"Jade was extremely helpful and made the process very smooth and thorough!"
We responded:
"Thank you Maddie! We appreciate your business and feedback "
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Robert Kluenie (Bob)

March 24, 2026

5  out of  5
rating by Robert Kluenie (Bob)
"Jade and Kendra were extremely helpful . Thank you for your professionalism."
We responded:
"Thank you Bob! We are grateful that you have chosen us to help protect you and your family"
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Kd Andrews

March 20, 2026

5  out of  5
rating by Kd Andrews
"This is the best State Farm agency!! They always respond super quick and on top of it. I have a great rate with them. The customer service is phenomenal and I’m so happy they are my insurance agent!!"
We responded:
"Thank you KD! We are grateful to help you with your move to SC with auto insurance, renters insurance and saving for retirement!"
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Mike Pietrowski

March 3, 2026

5  out of  5
rating by Mike Pietrowski
"I always great quick & excellent service at Heather Eberlin's State Farm Insurance Agency. I would highly recommend them."
We responded:
"Thank you Mike, we appreciate your business and are happy you chose us for your car insurance needs "
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Alexandra Serra

February 27, 2026

5  out of  5
rating by Alexandra Serra
"Professional, prompt, and takes the time to thoroughly answer all your questions and options."
We responded:
"Thank you Alexandra! We are grateful for customers like you! "
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John P

February 24, 2026

5  out of  5
rating by John P
"Gotta love how thorough and professional Jade is at her position. A real pleasure to work with."
We responded:
"Thank you John! We love Jade and appreciate your feedback. "
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John Chouinard

February 23, 2026

5  out of  5
rating by John Chouinard
"Excellent customer service. Would recommend anyone."
We responded:
"Thank you John, we appreciate your business and feedback "
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Carla Jaggard

February 19, 2026

5  out of  5
rating by Carla Jaggard
"State Farm has been amazing for me! Josie was so helpful and made things so much smoother for me! I’m so appreciative of the changes and assistance they provided for me!"
We responded:
"Thank you Carla. Josie is an incredible asset to our team. We appreciate your feedback "
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Patti Cadwell

February 18, 2026

5  out of  5
rating by Patti Cadwell
"An absolute pleasure working with Kristen, Karolina and the entire team at this agency! Prompt, professional and courteous! Today's support was no different!!!"
We responded:
"Thank you Patti and welcome to our agency. We appreciate you"
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Ryan Sellers

February 16, 2026

5  out of  5
rating by Ryan Sellers
"I’ve worked with Karolina at State Farm through what feels like a dozen “almost” car purchases, and she has been incredibly patient and helpful every single time. I kept sending VINs, asking for quotes, and changing directions and she never once made me feel like a burden. Now that I finally bought my GX470, she made the process smooth and easy to finalize. Quick responses, clear explanations, and genuinely great service. I really appreciate her professionalism and patience. Highly recommend!"
We responded:
"Thank you Ryan! We are grateful to protect you "